Andrei Tupolev, a leading Soviet aircraft designer, once said, "An unsightly plane won't fly." I think he could also have said that about a business...

However bright your managers are, however well you perform, it won't make your project successful unless you communicate right.

While the Russian ITO market is developing robustly, BPO is still far behind. Why is that the case and will the situation remain this way?

The situation long discussed by HR managers at their conferences has finally arrived. The workforce market is now facing the consequences of the...

For many, an enterprise quality and the cost of non-core business functions are a cause of eternal irritation and conflicts.

Outsourcing works OK for a small representative office, though I haven't heard of any projects in Russia for companies with several thousand employees...

Introduction of the quota concept for the foreign work force initially made the life of foreign startups in Russia very complicated. You had to register...