The Russian government’s public services portal should avoid showing non-Slavic people and excessive fun in its advertising materials, its branding book that resurfaced on social media this week recommends.
Russia’s Communications Ministry admitted Thursday that the 2015 brand book was “inappropriate” and plans to issue a new set of guidelines.
The “Gosuslugi” public services portal provides digital state and municipal services to citizens and migrants, including pre-election handouts for retirees and families with children recently announced by President Vladimir Putin.
The branding book dated 2015 and authored by the Russian Communications Ministry issues a set of recommendations for its ads to “reflect the life situations of people who are consumers of public services.”
“When searching for photographs, avoid using images of people of non-Slavic appearance,” states the Gosuslugi brand book, which is still accessible on its website. “The characters in the photo should be similar to people living in Russia.”
Nearly 200 ethnic groups live across Russia’s 11 time zones, with four-fifths of the country's population belonging to the Slav ethno-linguistic group.
Online observers likened the Gosuslugi recommendation to notoriously xenophobic apartment rental ads in Russia's major cities that explicitly ban potential tenants from Russia’s North Caucasus regions and ex-Soviet Central Asian republics.
The portal’s brand book also instructs advertisers to “avoid excessive emotions and collective joy.”
“Avoid comical and anecdotal images of Russian citizens. Images of people in the ad should be in a comfortable, prosperous environment and an appropriate life situation,” it states.
A Message from The Moscow Times:
Dear readers,
We are facing unprecedented challenges. Russia's Prosecutor General's Office has designated The Moscow Times as an "undesirable" organization, criminalizing our work and putting our staff at risk of prosecution. This follows our earlier unjust labeling as a "foreign agent."
These actions are direct attempts to silence independent journalism in Russia. The authorities claim our work "discredits the decisions of the Russian leadership." We see things differently: we strive to provide accurate, unbiased reporting on Russia.
We, the journalists of The Moscow Times, refuse to be silenced. But to continue our work, we need your help.
Your support, no matter how small, makes a world of difference. If you can, please support us monthly starting from just $2. It's quick to set up, and every contribution makes a significant impact.
By supporting The Moscow Times, you're defending open, independent journalism in the face of repression. Thank you for standing with us.
Remind me later.